Here’s the revised Refund & Cancellation Policy section that now includes your Pass Guarantee with eligibility conditions:
🔁 Refund & Cancellation Policy
Cancellation of Purchase
We do not currently offer mid-course cancellations or partial refunds. All purchases are final once access to the course content has been granted.
✅ Pass Guarantee – 100% Money-Back Policy
We’re confident in the effectiveness of our CSCS Prep Program. That’s why we offer a 100% Pass Guarantee — if you complete the course and still don’t pass the NSCA CSCS exam, we’ll refund your full course fee.
How It Works
If you go through our complete program and do not clear the CSCS exam, we will:
- ✅ Refund 100% of the course fee you paid.
- ✅ Offer continued access to future updates and course content.
Eligibility Criteria
To qualify for the refund, you must:
- ✔️ Complete 100% of the course modules and videos.
- ✔️ Attempt and submit all quizzes and assessments provided in the course.
- ✔️ Submit all workbook exercises (where applicable).
- ✔️ Attempt the CSCS exam within 90 days of completing the course.
- ✔️ Provide proof of failure (official documentation from the NSCA).
To Claim Your Refund
Email us at hello@sportsscienceuniversity.com with:
- Your full name (as used during enrollment).
- A copy of your NSCA exam result showing that you did not pass.
- Confirmation that you met all course requirements (completion, quizzes, workbook).
What Happens Next
Once we verify that all eligibility criteria have been met:
- ✅ We’ll process a full refund within 7–10 business days.
- ✅ You’ll retain access to the course materials for future review.